Information
Ready to create your custom team uniform, t-shirt, or hat with VooDude Threads? Our custom order process is designed to be straightforward and efficient, ensuring you get exactly what you envision. Here’s how it works:
Frequently asked questions
We've compiled a list of frequently asked questions to guide you through our custom order process. Understanding these steps will help you prepare for a smooth and successful experience with VooDude Threads.
What's the first step to place a custom order?
To start your custom order, simply click any of the "start" links on our website and fill out the form. This will provide us with the initial details we need to understand your vision.
What should I have ready before starting my order?
Please have any logo files (high res PDF, PNG, or JPEG) ready to upload. If you have pictures of uniform ideas or specific design inspirations, please include those as well to help us visualize your concept.
How long does it take to receive my custom items?
The typical timeframe is 2.5-4.5 weeks after the downpayment is made. This depends on the style of the uniforms. For example, a crew neck or v-neck jersey typically ships in 5-10 days, while full-button or 2-button jerseys, pants, and some hats ship in 10-20 days.
How do I receive my custom items?
Once your custom items are made, we will ship the order to you and provide tracking information, so you know exactly when to expect your package.
What happens after I submit the order form?
After you submit the form, our team at VooDude Threads will review your information. We will contact you if we have any additional questions to ensure we fully understand your requirements.
What are the steps VooDude Threads takes to fulfill my order?
Our process includes:
1) Creating a mockup based on your specifications.
2) Sending the mockup for your approval.
3) Requesting roster/size information from you.
4) Sending an invoice (50% down payment required to start the order).
5) Requesting the remainder of the payment once the order arrives.
6) Shipping the order and providing tracking information after the final payment is received.
Your Custom Journey Starts Here
Ready to bring your custom uniform, t-shirt, or hat ideas to life? VooDude Threads is here to guide you every step of the way. Click below to start your custom order process and let's create something amazing together!